Privacy Policy

Last updated: January 2025

1. Introduction

At SynVote ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated Minecraft voting service. Please read this policy carefully.

2. Information We Collect

2.1 Personal Information

When you register for our Service, we collect:

Email address
Password (encrypted and hashed)
Minecraft usernames associated with your servers
Subscription plan and billing information (processed by Stripe)

2.2 Usage Data

We automatically collect:

Server configurations (server IDs, voting schedules)
Vote execution logs and statistics
IP addresses and browser information for security purposes
Timestamps of login and system interactions

2.3 Support Communications

When you contact us:

Chat messages via our support system
Email correspondence
Feedback and support tickets

3. How We Use Your Information

We use your information to:

Provide and maintain our automated voting Service
Process your subscription and manage billing
Send you service-related notifications and updates
Respond to your support requests and inquiries
Monitor and analyze usage patterns to improve our Service
Detect, prevent, and address security issues or fraud
Comply with legal obligations and enforce our Terms of Service

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share your data only in the following circumstances:

4.1 Service Providers

Supabase: Authentication and database hosting
Stripe: Payment processing (we do not store card details)
Cloud Infrastructure: Hosting and server management

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures to protect your data:

SSL/TLS encryption for all data transmission
Encrypted password storage using bcrypt hashing
Secure database access with role-based permissions
Regular security audits and monitoring
Two-factor authentication support (where applicable)

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information:

As long as your account is active
For up to 30 days after account deletion to allow recovery
Longer if required by law or for legitimate business purposes
Vote logs are retained for 90 days for analytics and support

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Update inaccurate or incomplete information
Deletion: Request deletion of your account and data
Portability: Receive your data in a machine-readable format
Opt-out: Unsubscribe from marketing communications
Restriction: Limit how we process your data

To exercise these rights, please contact us through our support system or email.

8. Cookies and Tracking

We use cookies and similar technologies to:

Maintain your login session
Remember your preferences (theme, language)
Analyze site traffic and usage patterns
Improve user experience and performance

You can control cookies through your browser settings. However, disabling cookies may limit functionality.

9. Third-Party Services

Our Service interacts with third-party Minecraft server listing websites for voting purposes. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies separately.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately, and we will delete such data.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws (GDPR, CCPA, etc.).

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through a prominent notice on our Service. Your continued use after such modifications constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: SynVotePayment@gmail.com
Support Chat: Available on our platform
Website: https://autovote.fr

🇪🇺 GDPR & CCPA Compliance

SynVote is committed to compliance with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We respect your data rights and provide mechanisms to exercise them. For data subject requests, please contact our Data Protection Officer at SynVotePayment@gmail.com.